Careers
Join Our Team
Available Opportunities
Responsibilities and Duties:
- Meet customers and our designers in our retail environment as well as in-home to discuss cabinetry needs.
- Produce detailed CAD and rendering drawings for presentation to customers.
- Review designer’s plans and develop drawings for project manager, schedulers, installers, and tradesman.
- Produce pricing quotes (via online software) to present to customers and orders to be sent off to the manufacturer.
- Work closely with all departments to ensure that the drawings convey the correct information and are error-free, revising drawings as necessary to meet all standards.
- Inquiry to the factory on pre-sales technical questions.
- Assist the project management team by reviewing and amending orders, drawings, and quotes.
- Aid in solving planning issues.
- Track and trace customer cabinet orders.
- Troubleshoot installation difficulties.
- Assist with request for information, change orders and resolving customer complaints.
- Assist with customers in the showroom.
- Calculate preliminary cabinet costs by using 20/20 software.
- Create rush orders and purchase requisitions based on approved drawings.
- Review and amend quotes and confirmations.
- Communicate with our scheduling team on order fulfillment and delivery information.
- Expedite replacement and add-on orders.
- Visit customer’s project to carry out inspections and on-site measures.
Qualifications and Skills:
- Minimum 3 years relevant work experience.
- Experience in AutoCAD or 20/20 required.
- Ability to continually develop computer-assisted drawing skills and product knowledge.
- Ability to drive and go to jobsites
- Proficient in Microsoft Office.
- Cabinetry experience required.
- Problem solving and analytical thinking.
- Initiative and sense of urgency.
- Collaboration and teamwork skills.
- Strong customer service orientation toward both internal and external customers.
- Excellent written and verbal communication skills.
- Sales experience would be beneficial but not necessary
- Strong ability to communicate and multi-task is a must coachable and trainable, attention to detail is a must.
- Highly organized and able to manage both time and processes
- Dependable, punctual, and eager to work
- Extremely detail-oriented and thorough
- Honest and trustworthy
Job Type: Full Time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Responsibilities:
- Interact with various departments to service customers
- Take status calls and report back to customers or sales with updates
- Communicate with our designers from our Retail, Commercial, and Builder Departments
Scheduling:
- Create project schedules and maintain current dates in shared systems
- Confirm schedules with outside contractors and customers and clarify specific requirements of each project
- Create production documents such as work order packets for installation crews to use in the field
- Interact with various departments to service customers
Requirements:
- Professional written and verbal communication skills
- Able to adapt to and embrace constant change
- Ability to handle multiple tasks simultaneously and prioritize effectively
- Positive thinker with a get-it-done attitude
- Must possess the ability to consistently follow tasks through to completion
- Enthusiastic, hard-working, well organized team player
- Able to work with others and willing to contribute to the team
- Proficiency with Microsoft Office products including Word, Excel and Outlook
Experience with any of the below preferred:
- Customer Service &/or Scheduling: 2 years (Required)
- Construction/flooring/remodeling: 1 year (Preferred)
- RFMS Software: 1 year (Preferred)
- Microsoft Office: 3 years (Required)
- Excel: 3 years (Required)
- Outlook: 2 years (Required)
- Operations Admin: 1 year (Preferred)
Job Type: Full Time
Benefits:
- Employee discount
- Paid time off
Apply Now!
Experience Our Designs
Visit Our Showroom in Denton, TX
2303 Colorado Boulevard
Denton, TX 762
(940) 398-0997
Mon – Thurs
8am – 5:30pm
Fri – Sat
9am – 4pm
Sunday
Closed
