Customer Reviews
Overall we were extremely pleased with the entire process and the professionalism of the Design House team. Also the high quality appearance of the blinds and positive experience start to finish.
The transformation is incredible — our bathroom is now bright, modern, and stunningly updated. We especially appreciate that Samantha designed the shower to be ADA-accessible, allowing us to comfortably enjoy it for years to come.
While there were a few delays along the way (as can happen with big projects), Samantha handled everything professionally and kept the process moving forward. Overall, it was a wonderful experience, and we would absolutely call on Samantha and The Design House again for future projects!
The ease of doing business with their team made the entire process smooth and stress free. Communication was clear, expectations were set properly, and timelines were met. Quality craftsmanship and attention to detail were evident in every step. Stonemeyer’s fabrication work was flawless and the installation was precise. They treated my project like it mattered, not like it was just another job.
Babs Golden deserves special recognition. She is the GOAT of design. Her vision, creativity, and ability to understand how a home should look and feel are unmatched. She guided every selection with professionalism and a sharp eye for detail, making each decision enjoyable instead of overwhelming. Babs elevates the experience in a way that is rare. You do not just get a designer when you work with her, you get a partner who genuinely cares about delivering excellence.
The end result is beautiful, functional, and timeless. More importantly, the customer service and overall experience were incredible from start to finish. If you want a team that delivers high quality work, premium service, real value, and a fantastic experience, look no further. I could not recommend them more highly.
Chelan returned calls promptly and had a calm, reassuring disposition throughout the project. She even called personally at the completion of the project to say how beautiful it was and to be sure we were happy. Such a beautiful touch to feel like she was in it with me the entire way. I can’t say enough about the texting system Design House uses to communicate schedules and changes. I never needed to worry about trying to get hold of some because I had texting capability and their responses were always timely.
Dustin was the initial project manager. We appreciated that he came out twice to see the scope of the project and to problem solve prior to the initiation of the project. Eddie ended up being the project manager as we were delayed due to other contractor issues and scheduling issues.
Eddie came out with a team, Lolo and Angel. They took so much time in the pre-planning. They listened to my vision and were open to finding a solution to complete it. They deemed it necessary to purchase additional equipment to get accurate mitered cuts that they would be happy with and ultimately that we would be happy with. They helped me lay out tiles and were patient when issues came up. Eddie was here almost daily overseeing the progress, communicated well and seemed to be invested in providing exactly what we envisioned.
The installer, Lolo, is an artist!! His cuts were impeccable and the matching of the pattern in the tile was flawless. He and Angel were a wonderful team. I was happy to see them arrive each day and trusted every opinion they gave. I can’t say enough about their craftsmanship. I was almost in tears with happiness when they finished!
The entire team went above and beyond to ensure the project was done well. I would highly recommend Design House and will definitely use them in the future. Thank you, thank you, thank you!
Photos below. (The TV is too large and will be replaced)
The true standout of our project, though, was Guillermo, our installer. Every organization has its superstar, and we were incredibly fortunate to have Guillermo on our team. His craftsmanship is absolutely top-notch, and he consistently went above and beyond to ensure everything was perfect. He was always punctual, communicated clearly, and patiently answered all our questions (or found the answers we needed).
It’s rare to find someone so committed to excellence and customer satisfaction. The Design House should know what a gem they have in Guillermo—he’s the main reason we’d return for future projects. Highly, highly recommend.
