Available Positions

Responsibilities and Duties:

  • Meet customers and our designers in our retail environment as well as in-home to discuss cabinetry needs.
  • Produce detailed CAD and rendering drawings for presentation to customers.
  • Review designer’s plans and develop drawings for project manager, schedulers, installers, and tradesman.
  • Produce pricing quotes (via online software) to present to customers and orders to be sent off to the manufacturer.
  • Work closely with all departments to ensure that the drawings convey the correct information and are error-free, revising drawings as necessary to meet all standards.
  • Inquiry to the factory on pre-sales technical questions.
  • Assist the project management team by reviewing and amending orders, drawings, and quotes.
  • Aid in solving planning issues.
  • Track and trace customer cabinet orders.
  • Troubleshoot installation difficulties.
  • Assist with request for information, change orders and resolving customer complaints.
  • Assist with customers in the showroom.
  • Calculate preliminary cabinet costs by using 20/20 software.
  • Create rush orders and purchase requisitions based on approved drawings.
  • Review and amend quotes and confirmations.
  • Communicate with our scheduling team on order fulfillment and delivery information.
  • Expedite replacement and add-on orders.
  • Visit customer’s project to carry out inspections and on-site measures.

Qualifications and Skills

  • Minimum 3 years relevant work experience.
  • Experience in AutoCAD or 20/20 required.
  • Ability to continually develop computer-assisted drawing skills and product knowledge.
  • Ability to drive and go to jobsites
  • Proficient in Microsoft Office.
  • Cabinetry experience required.
  • Problem solving and analytical thinking.
  • Initiative and sense of urgency.
  • Collaboration and teamwork skills.
  • Strong customer service orientation toward both internal and external customers.
  • Excellent written and verbal communication skills.
  • Sales experience would be beneficial but not necessary
  • Strong ability to communicate and multi-task is a must coachable and trainable, attention to detail is a must.
  • Highly organized and able to manage both time and processes
  • Dependable, punctual, and eager to work
  • Extremely detail-oriented and thorough
  • Honest and trustworthy

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

 

Responsibilities:

  • Interact with various departments to service customers
  • Take status calls and report back to customers or sales with updates
  • Communicate with our designers from our Retail, Commercial, and Builder Departments

Scheduling:

  • Create project schedules and maintain current dates in shared systems
  • Confirm schedules with outside contractors and customers and clarify specific requirements of each project
  • Create production documents such as work order packets for installation crews to use in the field
  • Interact with various departments to service customers

Requirements:

  • Professional Written and verbal communication skills
  • Able to adapt to and embrace constant change
  • Ability to handle multiple tasks simultaneously and prioritize effectively
  • Positive thinker with a get-it-done attitude
  • Must possess the ability to consistently follow tasks through to completion
  • Enthusiastic, hard-working, well organized team player
  • Able to work with others and willing to contribute to the team
  • Proficiency with Microsoft Office products including Word, Excel and Outlook

Experience with any of the below preferred:

  • Customer Service &/or Scheduling: 2 years (Required)
  • Construction/flooring/remodeling: 1 year (Preferred)
  • RFMS Software: 1 year (Preferred)
  • Microsoft Office: 3 years (Required)
  • Excel: 3 years (Required)
  • Outlook: 2 years (Required)
  • Operations Admin: 1 year (Preferred)

Job Type: Full-time 

Benefits:

  • Employee discount
  • Paid time off

Use the form below to apply now!

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THE LOCAL EXPERTS

We strive to be the best provider of superior design, quality products, installation and build services throughout Denton, TX. We add value for our customers through foresight, integrity and excellent performance, serving with character and purpose that brings honor to God.